Responsible Gaming

Gambling Should Be Entertainment

At Rocket Casino AU, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any entertainment activity, it should only be pursued with money you can afford to lose and within limits that don't impact your wellbeing or financial security.

We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gambling.

Age Verification

Online gambling is strictly for adults only. In Australia, you must be at least 18 years of age to participate in online gambling activities. Rocket Casino AU implements rigorous age verification procedures to ensure all players meet this legal requirement.

If you are under the legal age, we urge you not to gamble. If you're unsure about your local regulations, please check with your state or territory's gambling authority.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Chasing Losses: Continuing to gamble to recover money you've lost
• Hiding Gambling: Keeping your gambling activity secret from family or friends
• Loss of Control: Gambling longer or with more money than intended
• Neglecting Responsibilities: Neglecting work, study, or family obligations due to gambling
• Increasing Amounts: Needing to gamble with larger amounts to achieve the same excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Financial Problems: Borrowing money to gamble or experiencing financial difficulties
• Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
• Escape Behaviour: Gambling to escape problems or negative emotions

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Controls

Rocket Casino AU provides a range of tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a chosen period
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Session Limits: Automatically log out after a set period of play
• Self-Exclusion: Temporarily or permanently exclude yourself from your account and all gambling activities
• Account Cooling Off: Take a break from gambling for a specified period

We encourage you to use these tools proactively to maintain healthy gambling habits. Contact our support team for assistance in setting up any of these controls.

Support Organisations & Resources

If you or someone you know needs help with problem gambling, please reach out to one of these trusted organisations:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential online counselling and support services for problem gamblers
• Gamblers Anonymous Australia: Support groups and peer assistance throughout Australia

International Resources

• GamCare (UK): www.gamcare.org.uk — Free counselling and information on gambling issues
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and support for problem gambling
• National Council on Problem Gambling (US): www.ncpgambling.org — Information and helpline services

All support services are confidential and free to access.

If You Need Help

If you believe you or someone close to you has a problem with gambling, please seek help immediately. There is no shame in reaching out — support is available and recovery is possible.

Contact Gambling Help Online on 1800 858 858 (Australia) for free, confidential support available 24/7.

Remember: your wellbeing is more important than any game. Help is just a call or click away.